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GEOVIA Surpac

Browsers and the Help

This section describes some of the issues that can occur when you use the Help.

  • In the Help toolbar, some of the buttons don't do anything.

    Reason: If you are using Chrome as your Internet browser, some of the buttons do not work. This is because recent versions of Chrome prevent cross-frame scripting.

    Workaround: If you want to use the buttons in the Help toolbar, view the Help in a different browser (for example, Internet Explorer or Mozilla Firefox).

  • When I have a Ribbon command topic displayed, only the Overview tab is showing.

    Reason: If you are using Chrome as your Internet browser, only the Overview tab appears in the Help. The other tabs (Procedures and Examples) do not appear.

    Workaround: If you want to see the other tabs, view the Help in a different browser (for example, Internet Explorer or Mozilla Firefox).

    Note: Only some topics have Procedures and Examples tabs.